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Allen Alert: Emergency Notification System


Allen Alert is Allen Community College's emergency notification system.

Allen students and employees are automatically signed up for Allen Alert.

Allen Alert allows the college to quickly communicate emergency information, campus closings or other urgent campus communications to students, faculty, and staff.

If you need to make changes

  • Emergency text messages
  • Broadcast emails to all student and employee email accounts
  • Postings on Allen’s website (allencc.edu)
  • Social media (Facebook and Twitter)

Although Allen’s website is the primary source for information during an emergency, text messages and emails from Allen Alert will be the most immediate means of communication.

While you may choose to opt out of receiving emergency text messages, you are encouraged not to do so.

Allen Community College does not guarantee the successful delivery of each message to each individual recipient. The service depends on the individual email systems and cellular and mobile phone carriers to deliver texts and email messages to recipients. Depending on your personal cell phone plan, there may be a nominal fee from your carrier to receive text messages.

Frequently Asked Questions About Allen Alert

What is Allen Alert?
How does this system work?
When will Allen send me emergency alerts using Allen Alert?
What type of messages will I receive?
Do I need to sign up for Allen Alert messages?
Who is eligible to sign up for Allen Alerts?
How do I access my Allen Alert account?
Can I opt out of receiving emergency text messages?
Why should I not opt out of receiving emergency text messages?
How much will this cost?
Which mobile phone carriers does this system support?
What if my cell phone number changes?
What if my cell phone provider changes?
How will I identify incoming messages from Allen Alert?
Who do I contact for assistance?
Where will the text alert messaging work?
How can I be sure my telephone number will not be given to others?
Will I be flooded with messages or SPAM?
What happens after I graduate from or am no longer employed by Allen?

What is Allen Alert?

Allen Alert is an emergency notification system capable of sending text, voice and email messages. 

How does this system work?

Allen works with Rave Wireless, a mobile safety company, to offer emergency notification, including text messages and email messages, in the event of a college emergency.

When will Allen send me emergency alerts using Allen Alert?

Allen Alert will be used only when it’s necessary to inform you that a dangerous condition exists on campus (for example, when a tornado warning has been issued) or when the college is closed because of the weather.

What type of messages will I receive?

Allen will only send you messages related to campus emergencies. You will never receive advertisements, and your information will never be given to others.

Do I need to sign up for Allen Alert messages?

No. When you register for classes at Allen or become an active employee, you are automatically signed up for this service. You will receive a welcome email message sent to your student or employee email account. Unless you choose to opt out of this service, you will then automatically receive text and email messages about emergencies or closings.

Who is eligible to sign up for Allen Alerts?

Only current students, staff and faculty will automatically receive messages from Allen Alert. However, you may add your parents’, children’s or spouse’s phone numbers to the Allen Alert system.

How do I access my Allen Alert account?

All Allen Alert accounts are easily accessed through the myAllen portal. Simply click on the Allen Alert link to access your account and settings.

Can I opt out of receiving emergency text messages?

While it’s possible to opt out of receiving emergency text messages through Allen Alert, you are encouraged not to do so. In an emergency, the Allen Alert system will distribute a message quickly to people with cell phones or preferred email addresses. Allen will always post emergency information to the Web, but text messages are the quickest way to receive information about emergencies or closings.

Why should I not opt out of receiving emergency text messages?

In an emergency, the Allen Alert system will distribute a message quickly to people with cell phones and/or preferred email addresses. Allen will always post information about emergencies or closings.

How much will this cost?

Allen charges you nothing to sign up for Allen Alert. However, the text messages will be delivered to your cell phone. If you use text messaging routinely, you probably have a text messaging package, for which additional charges may be incurred. If you go over your monthly message allocation, or you don’t have a package of messages per month, you will be charged by your cell phone carrier a specified amount per message. However, that’s a small price to pay to be informed of emergencies.

Which mobile phone carriers does this system support?

All U.S. mobile carriers are supported.

What if my cell phone number changes?

To update a primary contact phone number, current students and employees should contact the Admissions Office at 620-365-5116 x6268.

What if my cell phone provider changes?

If you keep the same mobile phone number and just change your cell phone service provider, you do not have to change anything in the Allen Alert system. However, please know it may take several weeks for your mobile provider to update the Allen Alert system. If you want to be sure you receive any Allen Alert messages during that time, login to Allen Alert to edit your carrier information.

How will I identify incoming messages from Allen Alert?

You will be sent messages from short code 226-787. You are encouraged to save these numbers into your phone so you will recognize them when you receive a message. If your carrier does not support short code messaging, then you will receive messages from @getrave.com.

Who do I contact for assistance?

If you need assistance, please contact Allen at 620-365-5116.

Where will the text alert messaging work?

Text messages can be received anywhere your cell phone coverage works. However, if you are out of wireless coverage or your signal is otherwise obstructed, you will not receive text alerts until you return to coverage.

How can I be sure my telephone number won't be given to others?

Allen ensures that none of your cell phone or email information will be sold, offered or shared in any way with anyone else. It’s against federal law for us to share or sell personal student information.

Will I be flooded with messages or SPAM?

No. Allen will use this service judiciously. We will, however, send a test message at least once a semester to test the system.

What happens after I graduate from or am no longer employed by Allen?

When you are no longer a student or an employee at Allen, your emergency contact information will be removed from the system.

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