header Revised 2018

 

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Frequently Asked Questions

Q. How much does it cost to rent a textbook?

A. The textbook rental fee is $14.00 per credit hour. This fee is included in the cost of the course.  Students may be required to purchase a textbook or supplemental material for specialized courses.  These courses are noted on the course schedule and the course and fee statement.

Q. What do I need to pick up my textbooks on campus?

A. Students must have a Business Office clearance sheet and a current student ID to get textbooks.

Q. How do I get my textbooks mailed to me?

A. Textbooks are not mailed automatically, but there is no additional charge to have them mailed within the continental United States. Students who need textbooks mailed internationally will need to pay the cost of shipping.  Students who would like to order textbooks to be mailed should click on the following link:  Textbook Mail Order Form

Q. How do I return my rented textbooks on campus?

A. All rental textbooks are to be returned to the Allen Bookstore by the Monday after finals. To return rental textbooks, students must have their textbook rental receipt with their name and student ID number. Students can return textbooks to either campus bookstore in person during business hours.  

Q. How do I return my rented textbooks by mail?

A. All rental textbooks are to be returned to the Allen Bookstore by the Monday after finals. To return rental textbooks, students must have their textbook rental receipt with their name and student ID number. For books being mailed back, the bookstore has provided a UPS return label inside each box of textbooks.  If the return label is lost, please mail textbooks back to either of the addresses below:

Allen Bookstore
1801 North Cottonwood Street
Iola, Kansas 66749
Allen Bookstore
100 Bloomquist Drive
Burlingame, Kansas 66413


Q. What if my textbook is damaged?

A. Students are responsible for the return and condition of all rental textbooks checked out to them. Textbooks must be returned in the same condition in which they are rented. Textbooks damaged by water, animal (example: chewing), stains, tears, or missing pages cannot be returned.  The bookstore reserves the right to refuse any rental textbook returned due to the condition of the book.  Students will be charged a value equal to the replacement cost of the damaged textbook.

Q. What if I lose a textbook?

A. Students are responsible for the return and condition of all rental textbooks checked out to them. If a student loses a textbook, please contact the bookstore to inquire if the book had been found and returned.  If the textbook has not been found by the end of the semester, the student will be charged on his or her student account a value equal to the replacement cost of each lost rental textbook.