header Revised 2018

Online Learning

Getting Started FAQs

How do I get to Blackboard?

Go to http://allencc.blackboard.com to log in to the online system.

(Students will not be able to login to Blackboard until the announced time for the orientation to start which is approximately one month before classes begin. The course(s) you are enrolled in will not be available in Blackboard until the first day of class.)

What is Blackboard (Bb)?

Blackboard is the software we use to deliver our online courses. This is commonly called a course management system (CMS) or learning management system (LMS). Instructors upload content for their students, manage grades, interact with students, and complete other course-related functions in Blackboard. Students can access their course from any location with internet capabilities.

How do I log into Blackboard?

Your username is your Allen Student ID (EXAMPLE: 12345)

Your password is the first four letters of your last name (all lowercase) plus the last four digits of your Social Security Number (SSN). For example, if your name is Smith and your SSN ends in 1234, your password would be smit1234. If your SSN was not available, we replaced it with four nines "9999" and your password would be smit9999.

Is there an Online Student Orientation?

Yes, we've developed an orientation that is a free mini-class. The orientation is offered 30 days before each semester begins. The orientation is designed to get you familiar with Blackboard tools and to get your computer compatible with Blackboard. The orientation uses quizzes, discussion boards, surveys, etc. to mimic what is required in an online course. It is not required and it will not impact your GPA.  Students report the orientation is very helpful in preparing them for online courses and providing the most recent information about Allen Online Learning.

Why don't I see my class listed?

Several types of courses reside on Blackboard.  First, there are online courses.  All online courses are listed on Blackboard.  An online course is one that never meets in person or is offered entirely online.  Second, web-centered courses blend traditional class meetings with significant online content. Your advisor should explain to you if you have a web-centered course.  It should also be available on Bb.  Sometimes these are called hybrids.  Third, there are web-enhanced courses or those that use Blackboard to supplement face-to-face teaching. 

Remember, your course will not appear until the day classes start. If classes have started and you do not see your course listed, contact Online Learning at This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling 785-654-2416 or 620-365-5116.

How does an online course work?

Many students ask if online classes are conducted via email.  Online courses are NOT conducted by email and are not independent study courses.  Allen uses Blackboard to allow students and/or instructors to communicate asynchronously (i.e. not at the same time).  The actual course content is very structured. Normally assignments will be grouped by weeks or by modules and will be due on certain dates chosen by the instructor.  Online classes are not easier than on-campus classes; in fact, many times they are more difficult because the student has to be self-motivated.

Now that I am in my online classes, how do I navigate them?

Navigation buttons are located on the left of the screen. (Please note that the following are descriptions of the more commonly-used Blackboard tools. Your instructor may use only a few of these tools or others not listed here. Also, your instructor may have listed the tools used in a different order.)

Home Page will display modifiable modules of information like What's New, Alerts, To Do, and Announcements.

Announcements will display class notifications that your instructor has posted. You should check this area every time you login to Blackboard.

Staff Info will contain the instructor's name, office hours, etc. The instructor might also choose to insert a picture or biographical information.

Syllabus & Resources contains the course syllabus which you might want to print off and refer to later. It might also contain resources for the course like a grade tracker or course at a glance.

Assignments is the most important button. Here you will find folders containing tests and various assignments.

Discussion Board is where you will post your discussion questions and answers (not in real time) and communicate with other students. This is normally how your participation is judged by the instructor. An instructor may or may not give a formal grade for participation, but it is almost always a vital portion of an online course.

My Grades displays a table that lists all assignments and what score you received for each. If your instructor left feedback on your assignment, it can also be access here.

Send Email allows you to email students and faculty of the course.  You are not able to receive email on Blackboard.  To receive email, you must access your Allen email account which you can locate by going to https://my.allencc.edu/ics.  There is a webmail link in the center of that page.  Your log in should be your student id number + @allencc.edu, for example, This email address is being protected from spambots. You need JavaScript enabled to view it., this is also your student email address.  Your password should be the first four letters of your last name followed by the last four digits of your social security number.  If your Allen email doesn't work, please contact Doug Dunlap at This email address is being protected from spambots. You need JavaScript enabled to view it.

Apps has multiple resources students should browse through including Wikis, Blogs, and Journals.

You may also contact Online Learning at This email address is being protected from spambots. You need JavaScript enabled to view it..

How do I get textbooks?

Allen Community College utilizes a textbook rental program to help reduce the cost to students. Some specialized courses require that students purchase their textbook. Rental textbooks must be returned at the end of the semester or upon dropping a class or students will be assessed the current replacement cost of the books. All academic transcripts will be held until payment is received. You can pick up a textbook on either campus.  Please call before you make a trip to the campus.  Because we keep stock at both locations, a book may or may not be available.  You may have your book mailed.  To request this service, please call 785-654-2416. Click here to order your books.

How do I pay my fees?

Payment may be made on or after the official registration day of the semester. Payment must be received one week prior to the start of classes. 

  • In person: During business office hours at the Iola or Burlingame Campus
  • By Mail:

    Allen Community College
    Attn: Business Office
    1801 N. Cottonwood St.
    Iola, KS 66749
    620-365-5116 x6295
    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Allen Community College
    Attn: Business Office
    PO Box 66
    Burlingame, KS 66413
    785-654-2416 x8205
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Using the Payment Plan: www.my.allencc.edu >> Finance Tab >> Sign up for Nelnet Payment Plan
  • Online

Is there a Blackboard manual I can utilize?

Yes, there is a Student Blackboard Manual that you can access online. Adobe Acrobat Reader is required for this file. Click here to access the Student Blackboard Manual

What settings does my browser need to access Blackboard?

Required browser settings for logging into Blackboard include the following:

  • Accept all cookies
  • Set Blackboard as a trusted site
  • Enable JavaScript

In Mozilla Firefox, you may reset these settings by clicking on Tools in the menu bar at the top of your browser. Next, click on Options and find and set proper features under the content tab and privacy tab.

If your instructor is using the Blackboard Virtual Classroom (Chat), Java must be installed and enabled. 

We also strongly recommend you check your computer settings using the following site:https://blackboard.louisville.edu/bbcswebdav/institution/Browser_Checker/index_4.html

Who can I contact for help?

The first point of contact for online courses is the instructor.  If the question pertains to technical issues, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..  You can also contact the Online Learning at 620.365.5116 or 785.654.2416 during regular business hours.

What is the best way to be successful in an online class?

Make sure you are prepared by participating in the Online Student Orientation.

Get started on the first day of class.

Be self-motivated and don't procrastinate.

Check your Blackboard account daily!

Take the initiative to communicate regularly with your instructor, fellow students, and BbHelp.  If you need help, don't wait until you are frustrated, reach out for help early.