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Student Complaint Procedure

Allen Community College provides individuals a fair and efficient process to present and resolve problems or issues with the college.  This complaint policy is available to any individual who wishes to bring forward a complaint that is not covered by another avenue of redress.  These are examples of other policies for complaint resolution:

Academic appeal process

student discipline appeal

grievance procedures

non-discrimination policy

Complaints are best resolved if addressed early. It may be difficult to substantiate the allegations made if brought forward after significant time has passed. Complaints must be filed with the Vice President for Student Affairs within 60 days of the complainant being aware of the problem or issue.  Complaints should be emailed to or mailed to the Vice President for Student Affairs Office.  Absent unusual circumstances, a written response to the complaint will be sent by appropriate personnel within 10 working days.